Level 1 Maturity Result

Getting Started with Digital Accessibility

Based on your assessment, your organisation is at Level 1 of digital accessibility maturity. This represents the beginning of your accessibility journey.

Organisations at Level 1 typically:

• Are becoming aware of accessibility requirements and their importance
• Haven’t any formal processes in place for accessibility
• Find none or minimal accessibility activities happening
• Have very limited staff knowledge of accessibility principles
• Lack general awareness of standards or guidelines for digital products

Key Areas for Improvement

To progress toward higher maturity levels, focus on:

• Starting a discussion about the different reasons digital accessibility might be important to your organisation
• Preparing a basic accessibility statement for your website to show your intent
• Putting some basic customer contact channels in place specifically for people with disability
• Introducing initial disability awareness training in your organisation
• Encouraging the creation of accessible content, even if sporadic at this stage and appear unevenly across the organisation
• Incorporating basic accessibility testing in your development workflow

Remember that recognising the importance of accessibility is the first critical step, and your assessment shows you’ve already begun this journey.