Knowledge and Skills Level 4 (12-15 points)

Advanced Accessibility Expertise

Your assessment indicates your organisation is at Level 4 in the Knowledge and Skills dimension of accessibility maturity. Accessibility and digital inclusion training is well-established. Training is available to all new staff as required, refreshed on an agreed frequency, and included in professional development plans. This shows your organisation has developed strong, widespread accessibility knowledge.

Organisations at this level typically:

• Have strong, wide-spread accessibility expertise across the organisation
• Include accessibility requirements in most job descriptions
• Regularly evaluate accessibility performance across teams, roles and functions
• Provide comprehensive accessibility training as part of onboarding process
• Offer advanced, role-specific training tailored to individuals roles

Key Opportunities

To advance to the highest level of knowledge and skills maturity:

• Set up systems to track training completion, effectively and areas for improvement
• Regularly review training outcomes and gather team feedback to make sure training is effective and relevant
• Use insights to update training materials and resources and offer targeted support when needed
• Ensure all learning platforms are fully accessible to all team members
• Consistently include accessibility requirements in all relevant job descriptions
• Provide comprehensive onboarding training and regular refresher sessions
• Create advanced learning pathways to support ongoing accessibility skill development

Your organization demonstrates strong accessibility knowledge. The path forward involves refining this expertise while developing deeper specialization and broader distribution of skills.