Knowledge and Skills Level 1 (0-3 points)

Beginning Your Knowledge Journey

Your assessment indicates your organisation is at Level 1 in the Knowledge and Skills dimension of accessibility maturity. While you might think nothing is happening, there may be some awareness or discussion going on among some staff. This suggests that accessibility expertise is not yet developed within your organisation.

Organisations at this level typically:

• Have limited accessibility knowledge and skills across the organisation
• Have not considered adding accessibility requirements to job descriptions
• Do not include accessibility in team member performance expectations
• Do not offer accessibility training for new or existing team members
• Have not integrated accessibility into broader inclusion or diversity training

Key Opportunities

To develop stronger accessibility knowledge and skills:

• Start building basic accessibility awareness across teams
• Share basic training materials to introduce essential accessibility concepts
• Identify key roles that should include accessibility responsibilities
• Start including accessibility into diversity, equity and inclusion conversations

Developing organizational knowledge is foundational for accessibility success. Your assessment shows you’re ready to begin building this crucial expertise.