ICT Process Level 3 (8-11 points)

Established Accessibility Processes

Your assessment indicates your organisation is at Level 3 in the ICT Process dimension of accessibility maturity. Product designs delivered to developers include accessibility information that meets relevant accessibility standards. Technical audits of products are being undertaken. This shows you’ve established more systematic processes but still have opportunities for enhancement.

Organisations at this level typically:

• Have integrated accessibility across most phases of the development lifecycle
• Conduct regular accessibility testing during development
• Are establishing accessibility sign-off processes for most projects
• Have staff with solid accessibility expertise in key roles
• Consider including users with disabilities in testing

Key Opportunities

To enhance your ICT processes:

• Establish an accessible design review process with templates, checklists, and output
• Establish technical testing processes for automated and manual accessibility testing, utilising assistive technology
• Prepare accessibility checklists to guide the design, development, and content preparation
• Ensure accessibility is consistently addressed from project conception
• Strengthen sign-off requirements and ensure consistent enforcement
• Establish more regular involvement of users with disabilities in testing

You’ve built solid accessibility processes. Your next steps involve ensuring these practices are consistent, efficient, and integrated across all development activities.