ICT Process Level 1 (0-3 points)

Beginning Your ICT Process Journey

Your assessment indicates your organisation is at Level 1 in the ICT Process dimension of accessibility maturity. While you might think nothing is happening, there may be some awareness or discussion going on among some staff. This suggests that accessibility is not yet integrated into your development and technology processes.

Organisations at this level typically:

• Seldom consider accessibility during development
• Conduct minimal or inconsistent accessibility testing
• Lack sign-off processes for accessibility in project phases
• Have few or no dedicated technical accessibility experts
• Rarely involve users with disabilities in testing or validation

Key Opportunities

To develop more mature ICT processes:

• Start the discussion about where accessibility might fit in your digital development and publishing processes
• Begin implementing basic accessibility testing before release
• Consider adding accessibility checkpoints in project workflows
• Look at your style guides and brand guides for where accessibility might fit
• Identify staff who can develop accessibility expertise
• Offer accessibility training to designers, developers and content folk to enhance their understanding of their contribution to delivering on digital accessibility

Incorporating accessibility throughout your ICT processes is essential for sustainable results. Your assessment shows you’re ready to begin this important integration.