Governance and Policy Level 3 (8-11 points)

Established Accessibility Governance

Your assessment indicates your organisation is at Level 3 in the Governance and Policy dimension of accessibility maturity. Leaders are aware that the organisation could be vulnerable to risks if accessibility is not addressed. Policies are being put in place to require accessibility. Accessibility support groups are being formed. This shows you’ve established formal governance structures but still have opportunities for enhancement.

Organisations at this level typically:

• Have initial accessibility policies that are regularly reviewed
• Are defining  roles responsible for accessibility
• Have created accessibility steering groups with defined responsibilities
• Are considering how to track and measure accessibility performance
• Include accessibility in strategic planning, though perhaps not consistently

Key Opportunities

To enhance your accessibility governance:

• Prepare a comprehensive digital accessibility policy with an executive sponsor
• Establish monitoring and review processes with possible consequences for breaches
• Establish a formal Accessibility Steering Group and a Champions Network and resource them
• [4] Establish clear requirements for accessibility in all new developments
• Secure more consistent senior leadership involvement in governance
• Begin seeing accessibility standards as minimum requirements to exceed

You’ve built solid governance structures. Your next steps involve deepening their influence and effectiveness throughout the organisation.