Governance and Policy Level 1 (0-3 points)

Beginning Your Governance Journey

Your assessment indicates your organisation is at Level 1 in the Governance and Policy dimension of accessibility maturity. No work on accessibility is happening or if it is it is isolated, uncoordinated and not valued by the organisation as a whole. Some of the team may be making small improvements by themselves. This suggests that formal accessibility governance structures and policies are not yet established.

Organisations at this level typically:

• Lack formal accessibility policies or have very basic ones
• Have unclear responsibility for accessibility outcomes
• Don’t have coordinated approaches to accessibility governance
• Don’t yet track or monitor accessibility performance
• Approach accessibility in an ad-hoc manner without systematic oversight

Key Opportunities

To develop more mature accessibility governance:

• Start the discussion about the different reasons digital accessibility might be important to your organisation
• Prepare a basic accessibility statement for your website to show your intent
• Create your first formal accessibility policy
• Identify who will have responsibility for accessibility
• Consider establishing an accessibility working group
• Start documenting your accessibility requirements

Effective governance starts with clear policies and responsibilities. Your assessment shows you’re ready to begin building this crucial foundation.